Upcoming events.
PCC WEEK 2026: Friday
We finish our week with our largest PCC event in Florida with PCC Day 2026. We welcome our keynote speaker, the 76th Postmaster General, David Steiner. This is a rare and exciting opportunity to hear directly from USPS leadership while celebrating the strength of our partnerships and the importance of collaboration in the mailing and shipping industry.
PCC WEEK 2026: Thursday
Join us for our fourth day of PCC Week featuring Lois Ritarossi from High Rock Strategies as she presents on Workflow to the Rescue: How to Future Proof Your Organization. Registration for this event is required, please register today!
PCC WEEK 2026: Wednesday
Join us for our third day of PCC Week featuring Abby Stason as she presents on Navigating Uncertainty in a World of AI. Registration for this event is required, please register today!
PCC WEEK 2026: Tuesday
Join us for our second day of PCC Week featuring Dave Lewis of Snailworks as he presents on Mail Meets the Web. Registration for this event is required, please register today!
PCC WEEK 2026: Monday
Join us for our first day of PCC Week featuring Mark Fallon of The Berkshire Company as he presents on Social Media: Promoting Your Professional Profile. Registration for this event is required, please register today!
Spring Into Summer Series
Mailpiece Design and Incentives presented by Mailpiece Design Analyst John Phong! Join us today https://usps.zoomgov.com/j/1612054613?pwd=264w7HXx4qsUYSBdzuL6nEWQWsOrV4.1
Spring Into Summer Series
Turn Data into Results with Mailer Scorecard! https://usps.zoomgov.com/j/1618227287?pwd=o4bP3pFZKzaRNBSxA3lUfnwuJCp2C4.1
Spring Into Summer Series
Mail Security Presented by Postal inspector Anne Anderson! Join us today https://usps.zoomgov.com/j/1619035216?pwd=AO5KJST6ZLPOb74z22Y7NAvipElQ2m.1
Spring into Summer Series
Join us as Dave Lewis presents: How Your Mail Moves https://usps.zoomgov.com/j/1616984428?pwd=UWHB9WamsgMOgzwqHemaHW9xlagvai.1
Spring into Summer
Join us as USPS Jennifer Beiro-Reveille SR Director of Environmental Affairs presents corporate sustainability! https://usps.zoomgov.com/j/1613034080?pwd=b3Fz7vJXyA0W8KT3W94iAUBTtbmy1W.1
SPRING INTO SUMMER SERIES
JON BOWMAN AND TAYLOR GERKIN PRESENT THE USE OF ANALYTICS TO DRIVE MARKETING RESULTS! JOIN US https://usps.zoomgov.com/j/1602880721?pwd=qlON80L4Bv467BHBfPRMqF3NXvBzn6.1
SPRING INTO SUMMER SERIES
LOIS RITAROSSI PRESENTS STRATEGIC PLANNING! JOIN US https://usps.zoomgov.com/j/1609916456?pwd=ZPKD5l4J0PzYuKuiIP1fDPwY6zu5RU.1
SPRING INTO SUMMER SERIES
GLEN SWYERS PRESENT AI! JOIN US https://usps.zoomgov.com/j/1614585325?pwd=9EKRH2vTCr9i9Yx9rKkxs6TDxCO85S.1
SPRING INTO SUMMER SERIES
MARK FALLON PRESENT PREPARING FOR THE FUTURE OF BUSINESS! https://usps.zoomgov.com/j/1606847686?pwd=2VkDthbuJ6A20bYyG4asbuat9QA8N6.1
SPRING INTO SUMMER SERIES
NAVIGATING THE 2026-2027 POSTAL SHIFT BY DEBORAH DAMORE! JOIN US https://usps.zoomgov.com/j/1618556768?pwd=2imWjtnz3cbJEuQ2WBV7BnJo5NxO5Q.1
Mark Rheaum
Mark Rheaume is an Advisory Engineer (analyst) specializing in Business Processes Workflows, Operations Management and Postal Optimization solutions. Mark’s primary areas of focus are print and mail production workflows, labor utilization, process improvement, applied technology, postal optimization and operational waste reduction. Mark has been in the print and mail industries for over 40 years, and has worked effectively in these verticals: Publishing, Health Insurance, Service Bureau, Postal Software Solution and Managed Print and Mail Services. He has partnered effectively with many vendors and especially closely with the USPS to save organizations millions of dollars in his career.
A respected leader and creative thinker with extensive experience in multiple industry areas including Direct Mail, Operations Management, Employee Motivation and Workflow Design. Mark’s collaborative philosophy allows others to learn and grow in an environment where the answer is “yes”, leaving his Teams to simply ask “What is the question?” This has allowed Mark to experience a great deal of success in streamlining processes and operations leading to sustained business, revenue and profitable growth for the organizations he has worked with and for. Mark is truly proud of the sustainability of the solutions he has helped implement.
Mark is active in our industry. Besides his active involvement in multiple PCC chapters, his past service includes holding a seat for Idealliance on the Postmaster General’s Mailers Technical Advisory Committee.
Mark is also a frequent presenter of educational content for both the National Postal Forum and Mailcom. Mark holds certifications from the Mail Systems Management Association, Idealliance (MailPro Fundamentals and Advanced) and the USPS’ Mail-piece Design Consultant certification. This reflects Mark’s dedication to learning and education that he brings to his role at Ricoh. Beyond that he shares the knowledge and introduces everyone he works with to the organizations and certification programs that he believes can benefit them and their organizations resulting in their growth and professional development in the industry.
Data To Mail Smarter
Data to Mail Smarter Presented by Valpak
Tuesday April 21, 2026
12:00 – 1:00 PM EST
Valpak Head of Product & Data Benjy Uhl will join us for a PCC-exclusive conversation on data in mail with topics including:
Latest research – consumer behavior & small business study
How direct mail drives action and consumer shopping behavior
Leveraging data for market insights and sales
Using PRIZM / Claritas Personas to score and model audiences
Valpak Head of Product & Data Benjy Uhl will join us for a PCC-exclusive conversation on data in mail with topics including:
Latest research – consumer behavior & small business study
How direct mail drives action and consumer shopping behavior
Leveraging data for market insights and sales
Using PRIZM / Claritas Personas to score and model audiences
Do It Now: Fuel Your Drive and Take Action
Spring Into Summer Education Series (Part 1 of 15)
Do It Now: Fuel Your Drive and Take Action
Presented by Mark Fallon
Personal goals. Professional aspirations. Business ambitions.
With intentions of being successful, we analyze the factors involved and draft plans. Then, we draft contingency plans and graphs and timetables and spreadsheets and budgets. Then we wait for the perfect timing to put our plans into action.
And we wait. And wait. And wait.
There are many reasons for waiting. World events have shaken the economy. The print and mailing industry is in turmoil. There’s so much information available, that we want even more before proceeding. The timing never seems right. Of course, the time will probably never feel right. There’s only one answer that makes sense.
Do it now.
This workshop will review the essentials of developing and implementing plans. We’ll have a conversation about why you should take a leadership role that goes beyond your personal wishes. And you’ll learn why right now is the best time to take the next step in your journey.
REGISTER
Coffee, Tea, & The PCC
Coffee, Tea, & the PCC
Stop By and See What’s Brewin’
When: March 11, 2026 8:30am-10am
Where: Cohatch
123 E. Tarpon Ave.
Tarpon springs, Fl.
What’s the PCC all about? Think of the Postal Customer Council (PCC) as your go-to partner for smarter mailing and shipping. We bring businesses and the USPS together to share tips, tools, and connections that make it easier to reach customers, save money, and grow. Whether you’re looking to learn, network, or just stay ahead of the curve, the PCC is here to help your business thrive.
Stop by, grab a cup of coffee or tea, and meet your local PCC members to learn more.
No cost, no agenda, no pressure, just information!
Membership is free but the benefits are priceless.
Rate Change Ready: 2026 Carrier Shipping Rate Guide
Rate Change Ready:
2026 Carrier Shipping Rate Guide
When: January 21st, @2:00 PM est
Where: Zoom
Join the Sunstate PCC’s as we host this great online event where you will learn:
The most important rate and fee changes for 2026 and their business impact
How to leverage multicarrier shipping for smarter, more flexible cost control
Actionable tactics for reducing shipping expenses and improving margins
How to equip your team for success, wherever they work
Hosted by: Tom Hazel, Vice President, Carrier Solutions and David Bilodeau, Sr. Director, Product Marketing at Pitney Bowes
2026 New Year Kick Off Membership Appreciation Breakfast
We are excited to invite you to our 2026 New Year Kick-Off Member Appreciation Breakfast on:
📅 Date: Thursday, January 8, 2026
⏰ Time: 8:00 AM
📍 Location: Westchase Golf Course 11602 Westchase Golf Dr, Tampa, FL 33626
Central Florida PCC Holiday Party
Join the Central Florida PCC’s Holiday Party!
When: Tuesday, December 16th, 2025 from 11:00 AM - 3:00 PM
Where: 10401 Post Office Blvd. Orlando, FL 32862
Lunch Provided!
Please bring a gift for secret santa!
Tickets are $25.00
PCC WEEK: Jon Bowman and Taylor Gerkin present: AI and Direct Mail
PCC Week Day 5: AI and Direct Mail, presented by Jon Bowman and Taylor Gerkin
PCC WEEK: SBA 101 & Post Office of 1897
PCC Week Day 4: Luann Lieurance presents SBA 101 and Jonathan Topper presents “The Post Office Of 1897”
PCC Day 2025
Join the Tampa Bay Suncoast, Central Florida, and Southwest Florida PCCs for their annual PCC Day.
This year the event will be held at the Firefighter’s Museum located in Downtown Tampa, Florida.
With your registration of only $40.00 you will receive:
Reserved parking in a designated lot
Attendance to the event
Catered lunch from a local artisan
Dessert
Hear from United States Postal Service Executive Leadership
Vibrant guest speakers
Vendor Booths and historical exhibits
Door prizes
Same day access to firefighter museum
Networking with Postal and Industry leadership
The event will be on August 27th, 2025 from 10:00 AM - 3:30 PM
Register today while tickets are available!
PCC WEEK: Chris Lien presents 5 Key Strategies to make every mail piece count
PCC Week Day 2: Chris Lien presents - 5 Key Strategies to make every mail piece count
PCC WEEK: Mark Fallon presents AI: Help, not Hype
PCC Week Day 1: Mark Fallon presents - Artificial Intelligence: Help, not Hype
Hurricane & Disaster Preparedness Seminar
The Sunstate PCC group (Tampa Bay Suncoast PCC, Central Florida PCC, & Southwest Florida PCC) are teaming up with the Northeast Florida PCC and other PCC groups within the sunshine state to host this fantastic seminar held on July 9, 2025 from 11:00 AM to 1:00 PM at The Villages.
Cost for this event is $30.00 which includes a delicious lunch buffet hosted by The Villages.
You must register for this event by July 3, 2025 to be able to attend.
You can register by contacting the Northeast Florida PCC administrator: Sherwin Salla at Sherwin.S.Salla@usps.gov or (904) 312-3454 or by visiting the www.Northeastflpcc.com to register online.
Featured Speakers will be Matt Hoopfer (The Villages Vice President of Commercial Property) and Rachel Wilkinson (Emergency Management Coordinator, The Villages Public Safety Department)
We can’t wait to see you there!
Change With Us
Join the Central Florida PCC, Tampa Bay Suncoast PCC, and Southwest Florida PCC as we present: Change With Us.
Featuring USPS special guest, Senior Director of Regional Logistics, Karlett E. Gilbert and District Sales Manager, Stephanie Mcnulty as they give the most current updates within the United States Postal Service.
This event will be held through Zoom, register today to be sent a link to this meeting.
We will see you on June 26, 2025 from 12:00 PM - 1:00 PM est.
