Sunstate PCC Week 2025

Looking back - Leading Forward

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PCC Day Vendors

A MESSAGE FROM OUR PMG

During PCC Week 2025 our 76th Postmaster General and CEO, David Steiner had a special message for our Industry Partners and the Postal Customer Council members that make this organization great.

During PCC day we showed part one of a three part series documenting the history of mail. The entire series can be found below for your viewing pleasure.


The History Of Mail - Part Two

The Post Office Department’s most extraordinary role in transportation was played in the sky. By 1917, the U.S. government felt it had seen enough progress in the development of early planes to warrant something totally new --- airmail.

The History Of Mail - Part One

n History of Mail Part One we discuss the fact that the Postal Service built America. For over 200 years, it has subsidized the transportation and infrastructure needed to eventually deliver mail to each resident and business in the United States.

The History Of Mail - Part Three

In this final part in the History of Mail series, we examine how the Postal Service handled mail during World War Two with two stories – one on V-mail and help from the Six Triple Eight Postal Battalion. And we can’t wait to share the vintage 1960s music video used to introduce Mr. Zip. We finish up with an examination of Going Postal: high speed sorting and Informed delivery.

A true PCC Week, we welcomed several guest speakers each day. Hear their presentations by clicking the link under each name. (coming soon)

Artificial Intelligence: Help, Not Hype

Learn from Mark Fallon as he guides us through how to utilize the features retained within Artificial Intelligence in our day to day business.

5 Key Strategies To Make Every Mail Piece Count

Learn from Chris Lien as he guides you on how to utilize key strategies in making your mailing work for your business.

SBA 101 & Post Office Of 1897

Learn from Luann Lieurance on how the Small Business Administration can work for you and about the Post Office of 1897 by Jonathan Topper in this great webinar.

AI And Direct Mail

Jon Bowman and Taylor Gerkin team up to teach our PCC on the uses of AI and direct mail. Learn how AI can enhance your next mailing during this webinar.

What comes next?

We’re already preparing for PCC Week 2026. This year we will be hosting the Postmaster General as our key note speaker. This will be a don’t-miss event and we’re already leading forward to put on a great experience for our Postal Customer Council partners.

Leading Forward